Case stories
There are about 1,000 employees at Sibelga, of whom 750 working on computers. They call the NRB service desk about 800 times a month. On average, 650 of these calls are now being resolved immediately.
ISS called on the expertise of the NRB Group to develop a quality control system suitable for mobile use. Afelio, the subsidiary of NRB that deals with mobility, listened attentively to what ISS wanted, developed the application, and put it in production after a successful test phase.
Pages |
